Privacy Policy

Welcome to Pizza Inn. We are committed to protecting your personal information and your right to privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website inn-pizza.click, place orders, or interact with our services in any way. Please read this policy carefully. If you disagree with its terms, please discontinue use of our site and services.

This Privacy Policy applies to all information collected through our website, mobile experience, and any related services, sales, marketing, or events (collectively, our "Services"). By accessing or using our Services, you acknowledge that you have read, understood, and agree to be bound by this Privacy Policy.

1. About Us

Pizza Inn is a food service business operating in the United States. We provide online ordering, delivery, and dine-in services to our valued customers. Our contact information is as follows:

For all privacy-related inquiries, you may reach our Privacy Team directly at [email protected].

2. Information We Collect

We collect information about you in a variety of ways depending on how you interact with our Services. The categories of personal information we may collect include the following:

2.1 Personal Information You Provide Directly

When you create an account, place an order, contact our support team, subscribe to our newsletter, or otherwise interact with us, you may voluntarily provide us with personal information, including but not limited to:

• Identification Data: First name, last name, username, and date of birth (for age verification purposes).
• Contact Information: Email address, phone number, billing address, and delivery address.
• Account Credentials: Password and other security information used to protect your account.
• Payment Information: Credit or debit card details, billing information, and transaction history. Note that we do not directly store complete payment card information; this is processed through our secure, PCI-DSS-compliant payment processors.
• Order Details: Items ordered, special instructions, delivery preferences, and order history.
• Communications: The content of messages you send us, including support requests, feedback, and survey responses.
• Dietary Preferences: Allergies or dietary restrictions you voluntarily provide to help us serve you better.

2.2 Information Collected Automatically

When you visit our website or use our Services, certain information is automatically collected through cookies, web beacons, and similar tracking technologies:

• Usage Data: Pages visited, links clicked, time spent on pages, referring URLs, and browsing patterns within our website.
• Device Information: IP address, browser type and version, operating system, device type (mobile, desktop, tablet), screen resolution, and language settings.
• Location Data: Approximate geographic location derived from your IP address. If you grant permission, we may also collect more precise GPS-based location data to facilitate delivery services.
• Log Data: Server logs recording access requests, error logs, and diagnostic data related to our systems and your interactions with them.
• Cookie Data: Information stored through cookies and similar tracking technologies as described in Section 7 of this policy.
• Session Data: Information about your browsing session, including timestamps, session duration, and actions taken during a session.

2.3 Information from Third Parties

We may receive information about you from third-party sources, including:

• Social Media Platforms: If you connect your social media account (such as Facebook or Google) to our Services, or sign in using social login features, we may receive certain profile information permitted by the platform and your privacy settings.
• Delivery Partners: Third-party delivery services may share order status updates and delivery confirmation information with us.
• Analytics Providers: We may receive aggregated or de-identified data from analytics providers to help us understand how users interact with our Services.
• Marketing Partners: Information from advertising and marketing partners to help us measure the effectiveness of campaigns and better target our advertising.
• Public Sources: Publicly available information to supplement records we maintain.

3. How We Use Your Information

We use the information we collect for various purposes, all grounded in a legitimate business need or legal requirement. Specifically, we use your information to:

3.1 Service Provision and Fulfillment

• Process and fulfill your food orders, including managing delivery and pickup logistics.
• Create and manage your user account.
• Process payments and send transaction confirmations, receipts, and invoices.
• Accommodate special dietary requests or allergen notifications to ensure your safety.
• Provide customer support and respond to your inquiries, complaints, or requests.
• Send order status updates, delivery tracking information, and service-related notifications.

3.2 Analytics and Service Improvement

• Analyze usage patterns and website performance to improve the design and functionality of our Services.
• Conduct internal research and development to enhance our menu offerings and user experience.
• Monitor and analyze trends, usage, and activities in connection with our Services.
• Diagnose technical problems and ensure the security and stability of our platforms.
• Create aggregated, de-identified, or anonymized data for business analytics and reporting.

3.3 Marketing and Communications

• Send you promotional materials, special offers, loyalty program updates, and newsletters if you have opted in to receive them.
• Personalize your experience and deliver content, advertisements, and promotions tailored to your interests and order history.
• Conduct surveys, sweepstakes, contests, or other promotional activities.
• Send push notifications (where you have granted permission) regarding orders, promotions, or account activity.

3.4 Legal Compliance and Safety

• Comply with applicable federal and state laws and regulations, including the California Consumer Privacy Act (CCPA), as amended by the California Privacy Rights Act (CPRA), and the Federal Trade Commission (FTC) Act.
• Enforce our Terms of Service and other legal agreements.
• Detect, prevent, and address fraud, unauthorized access, security breaches, and other illegal activities.
• Respond to lawful requests from government or regulatory authorities.
• Exercise or defend legal rights and claims.

3.5 Business Operations

• Manage our business operations, including accounting, auditing, and administrative functions.
• Evaluate or conduct a merger, acquisition, reorganization, or sale of company assets.
• Contact you about relevant changes to our Services, policies, or terms.

4. How We Share Your Information

We do not sell your personal information to third parties for monetary consideration. However, we may share your information in the following circumstances:

4.1 Service Providers

We engage trusted third-party vendors and service providers who perform services on our behalf, including:

• Payment Processors: To handle secure payment transactions.
• Delivery Partners: Third-party courier and logistics companies to fulfill your orders.
• Cloud Hosting and IT Services: Companies providing data storage, server infrastructure, and software tools.
• Analytics Providers: Services such as Google Analytics that help us understand how our website is used.
• Email and Communication Services: Platforms used to send transactional and marketing communications.
• Customer Support Tools: Helpdesk software and live chat providers.
• Marketing and Advertising Platforms: Providers that assist with targeted advertising and promotional campaigns.

All third-party service providers are contractually obligated to handle your personal information securely and only for the specific purposes we designate. They are not permitted to use your data for their own purposes.

4.2 Business Transfers

If Pizza Inn is involved in a merger, acquisition, asset sale, financing, reorganization, or bankruptcy proceeding, your personal information may be transferred as part of that transaction. We will notify you via a prominent notice on our website or by email if your information becomes subject to a different privacy policy as a result.

4.3 Legal Requirements and Protection of Rights

We may disclose your information if we believe disclosure is necessary or appropriate to:

• Comply with applicable law, legal processes, or government requests (e.g., subpoenas, court orders, or regulatory inquiries).
• Enforce our Terms of Service and other agreements.
• Protect the rights, property, or safety of Pizza Inn, our customers, or the public.
• Detect, prevent, or address fraud, security, or technical issues.

4.4 With Your Consent

We may share your information with other parties when you have given us your explicit consent to do so, such as when you opt in to a joint promotional program with a partner brand.

4.5 Aggregated or De-Identified Data

We may share aggregated or de-identified information, which cannot reasonably be used to identify you personally, with third parties for marketing, advertising, research, or analytical purposes without restriction.

5. Data Security

The security of your personal information is of paramount importance to us. We implement a range of technical, administrative, and physical security measures designed to protect your data against unauthorized access, alteration, disclosure, or destruction.

5.1 Security Measures We Employ

• Encryption: We use Secure Socket Layer (SSL) / Transport Layer Security (TLS) encryption to protect data transmitted between your browser and our servers.
• Secure Storage: Personal data is stored on secured servers with restricted access controls. Payment information is handled by PCI-DSS-compliant processors.
• Access Controls: We limit access to personal information to authorized employees, contractors, and service providers who have a legitimate business need to access it. These parties are bound by confidentiality obligations.
• Firewalls and Intrusion Detection: We use firewalls, intrusion detection systems, and other technical tools to monitor our network and detect suspicious activity.
• Regular Security Assessments: We conduct periodic security audits and vulnerability assessments to identify and address potential risks.
• Employee Training: Our staff members who handle personal data receive training on data protection best practices and our internal security policies.

5.2 Data Breach Response

In the event of a data breach that is likely to result in a risk to your rights and freedoms, we will notify affected individuals and relevant authorities as required under applicable law, including applicable state notification requirements in the United States. We will take prompt remedial action to contain and mitigate any such breach.

6. Your Privacy Rights

Depending on your location within the United States, you may have certain rights with respect to your personal information. Residents of California have specific rights under the California Consumer Privacy Act (CCPA) and the California Privacy Rights Act (CPRA). We honor these rights for all our users to the fullest extent applicable.

6.1 Right to Know and Access

You have the right to request that we disclose the categories and specific pieces of personal information we have collected about you, the categories of sources from which that information was collected, the business or commercial purpose for collecting it, and the categories of third parties with whom we have shared it.

6.2 Right to Correction

You have the right to request that we correct inaccurate personal information that we maintain about you. Upon receiving a verifiable correction request, we will correct your information unless an exception applies. You may also correct much of your information directly through your account settings.

6.3 Right to Deletion

You have the right to request that we delete personal information we have collected from you, subject to certain exceptions. For example, we may be required to retain certain information to complete transactions, comply with legal obligations, detect security incidents, or for other legitimate purposes permitted by law.

6.4 Right to Data Portability

You have the right to receive, in a structured, commonly used, and machine-readable format, the personal information you have provided to us, and to request that we transmit that information to another controller where technically feasible.

6.5 Right to Opt-Out of Sale or Sharing

Under the CCPA/CPRA, you have the right to opt out of the sale or sharing of your personal information. As stated above, we do not sell personal information for monetary compensation. To the extent that any sharing of data for cross-context behavioral advertising constitutes a "sale" under California law, you may opt out by contacting us at [email protected].

6.6 Right to Limit Use of Sensitive Personal Information

Under the CPRA, California residents have the right to limit the use and disclosure of sensitive personal information (such as precise geolocation data or health-related information) to only what is necessary to perform the requested service. You may exercise this right by contacting us directly.

6.7 Right to Non-Discrimination

We will not discriminate against you for exercising any of your privacy rights. This means we will not deny you goods or services, charge you different prices, provide a different level or quality of service, or suggest that you will receive a different level of service because you exercised your rights.

6.8 Right to Opt-Out of Marketing

You have the right to opt out of receiving promotional communications from us at any time. You may do so by clicking the "unsubscribe" link at the bottom of any marketing email, adjusting your communication preferences in your account settings, or contacting us directly at [email protected].

6.9 How to Submit a Privacy Rights Request

To exercise any of the rights described above, please submit a verifiable consumer request to us by:

• Email: [email protected]

Your request must include sufficient information to allow us to reasonably verify your identity (for example, your name, email address, and account information). We will respond to a verifiable request within 45 days of its receipt. If we require additional time (up to 90 days total), we will inform you in writing of the reason and the extension period. We do not charge a fee for processing your request unless it is excessive, repetitive, or manifestly unfounded.

6.10 Authorized Agent

California residents may designate an authorized agent to submit requests on their behalf. An authorized agent must provide written proof of authorization, and we may require you to verify your identity directly with us even when using an authorized agent.

7. Cookies and Tracking Technologies

We use cookies, web beacons, pixel tags, and similar tracking technologies to enhance your experience on our website, analyze usage patterns, and deliver targeted advertising.

7.1 Types of Cookies We Use

You can control and manage cookies through your browser settings. Please be aware that disabling certain cookies may affect the functionality of our website and your ability to place orders or access certain features.

For more detailed information about the specific cookies we use and how to manage your preferences, please refer to our Cookie Policy.

8. Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes for which it was collected, as outlined in this Privacy Policy, and as required by applicable law.

8.1 Retention Periods

When your personal information is no longer needed, we will securely delete, destroy, or anonymize it in accordance with our data retention and deletion procedures.

9. Children's Privacy

Our Services are intended for use by individuals who are 18 years of age or older. We do not knowingly collect, use, or disclose personal information from individuals under the age of 18 without verifiable parental consent.

If you are a parent or guardian and believe that your child under the age of 18 has provided us with personal information without your consent, please contact us immediately at [email protected]. Upon verification, we will take prompt steps to delete the information from our records.

We comply with the Children's Online Privacy Protection Act (COPPA) to the extent it applies to our Services. If we become aware that we have collected personal data from a child under 13 years of age, we will delete such information as quickly as possible.

10. International Data Transfers

Pizza Inn is based in the United States, and your personal information is collected and processed primarily within the United States. If you are accessing our Services from outside the United States, please be aware that your information may be transferred to, stored, and processed in the United States, where our servers and central database are located.

The United States may not have the same data protection laws as your country of residence. By using our Services and submitting your personal information, you consent to the transfer of your information to the United States and to the processing of your information in accordance with this Privacy Policy.

Where we transfer personal information outside of the jurisdiction where it was originally collected, we take steps to ensure that adequate safeguards are in place to protect your information in a manner consistent with applicable privacy laws, including through the use of data transfer agreements or other legally recognized mechanisms.

11. Third-Party Links and Services

Our website may contain links to third-party websites, applications, or services that are not owned or controlled by Pizza Inn. This Privacy Policy does not apply to those third-party services, and we are not responsible for the privacy practices or content of any third-party websites.

We encourage you to review the privacy policies of any third-party services you visit through links on our website. We have no control over, and assume no responsibility for, the content, privacy policies, or practices of any third-party sites or services.

12. California Privacy Rights — CCPA/CPRA

If you are a resident of California, you are afforded specific rights under the California Consumer Privacy Act of 2018 (CCPA), as amended by the California Privacy Rights Act of 2020 (CPRA). The following provisions apply in addition to the general rights described in Section 6:

• Shine the Light Law (Cal. Civ. Code § 1798.83): California residents may request information about categories of personal information shared with third parties for their direct marketing purposes during the prior calendar year. To make such a request, contact us at [email protected].
• Sensitive Personal Information: Under the CPRA, we handle sensitive personal information (such as precise geolocation or payment card details) with additional care and limit its use to what is necessary to provide our Services.
• Right to Appeal: If we deny your privacy rights request, you have the right to appeal our decision. Please contact us at [email protected] with the subject line "Privacy Rights Appeal."
• California Privacy Protection Agency: California residents may file complaints with the California Privacy Protection Agency (CPPA) at cppa.ca.gov.

13. FTC Act Compliance

Pizza Inn is committed to compliance with the Federal Trade Commission (FTC) Act, which prohibits unfair or deceptive acts or practices in or affecting commerce. This means we will never make false or misleading statements about our data practices, and we are committed to maintaining the privacy and security of our users' information as described in this policy. If you believe we have engaged in unfair or deceptive data practices, you may file a complaint with the FTC at ftc.gov/complaint.

14. How to File a Complaint

If you believe that your privacy rights have been violated, we encourage you to first contact us directly so that we have an opportunity to address your concerns:

• Email: [email protected]
• Website: inn-pizza.click

We will investigate all complaints and work to resolve disputes in a timely and fair manner. If you are not satisfied with our response, you may escalate your complaint to the relevant regulatory authority:

• Federal Trade Commission (FTC): ftc.gov/complaint or call 1-877-382-4357.
• California Privacy Protection Agency (CPPA): cppa.ca.gov (for California residents).
• Your State Attorney General's Office: Many states have consumer protection divisions that handle privacy complaints. Contact your state's Attorney General's office for more information.

15. Do Not Track Signals

Some browsers offer a "Do Not Track" (DNT) feature that sends a signal to websites requesting that your browsing activities not be tracked. Currently, there is no universally accepted standard for recognizing or honoring DNT signals, and our website does not currently respond to browser DNT signals. However, we provide you with choices about data collection and use through our cookie settings and the privacy rights described in this policy.

16. Changes to This Privacy Policy

We reserve the right to update or modify this Privacy Policy at any time, in our sole discretion. When we make material changes to this policy, we will take reasonable steps to notify you, such as by prominently posting a notice on our website, sending you an email at the address associated with your account, or providing notice through our Services.

The "Last Updated" date at the top of this page reflects when this policy was most recently revised. We encourage you to review this Privacy Policy periodically to stay informed about our data practices. Your continued use of our Services after the effective date of any revised policy constitutes your acceptance of the changes.

17. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please do not hesitate to contact our Privacy Team:

This Privacy Policy was last updated on June 6, 2026. © 2026 Pizza Inn. All rights reserved.